It is a surprising amount of work, to keep Josh from sliding into a negative demeanor. She's willing to keep trying, though. He did the same for her.

Except, oops, she's not helping by asking after his friend. The news does sound grim, and she frowns in sympathy. "Oh, Josh, I'm so sorry..." Impulsively, she pulls him into a gentle hug. "That is a shame... why would you think you're getting in the way? It sounds like your friend cares for you." Enough to impart some valuable advice, if she's not misinterpreting Josh's earlier words in the poké mart.